{"_id":"55a8086a8b9fdf0d00117087","user":"55a7ae50bf1be93100d89df1","__v":16,"category":{"_id":"55a8fb10c8bd450d000dd130","version":"55a7aee84a33f92b00b7a153","pages":["55a8fba727a17d21005251f2","55abb16e63a6b60d006616ec","56a217be2255370d00ad5ece","56b2187ba5a1020d00cf4c53"],"project":"55a7aee84a33f92b00b7a150","__v":4,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-07-17T12:54:40.206Z","from_sync":false,"order":0,"slug":"getting-started","title":"Getting Started"},"parentDoc":null,"project":"55a7aee84a33f92b00b7a150","version":{"_id":"55a7aee84a33f92b00b7a153","__v":6,"project":"55a7aee84a33f92b00b7a150","createdAt":"2015-07-16T13:17:28.411Z","releaseDate":"2015-07-16T13:17:28.411Z","categories":["55a7aee94a33f92b00b7a154","55a7fefa3efe0c2f0074cbdf","55a8fb10c8bd450d000dd130","55a936b1cf45e1390093f362","55abddeaa36ccd0d00fdebe1","5624db675a86b423009462e1"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2015-07-16T19:39:22.430Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":6,"body":"##How do I retrieve my API Key and APP ID?\n\nLogin to your [Developer Portal](https://developer.aylien.com/login) using the credentials you used upon registering to use the API.\n\n## Which languages are supported by the API?\n\nPlease refer to our [Language Support](doc:language-support) page.\n\n##I've registered for a Free plan, is my account restricted in any way?\n\nOn a Small plan, you can make up to 1,000 Hits to the API per day. All of our Text Analysis API endpoints are available to Free users. Image Tagging, however is only available to paid users.\n\n##I want to start using the Image Tagging endpoint, how can I enable that feature?\n\nYou need to upgrade to a paid plan to start making calls to the Image Tagging endpoint. More information on paid plans can be found [here](https://developer.aylien.com/plans). \n## How do I check my rate limit?\n\nPlease refer to the [Rate Limits](/docs/usage#rate-limits) section.\n\n## How do switch to tweet mode in [Sentiment Analysis](doc:sentiment)?\n\nYou can switch to `tweet` mode in Sentiment by adding a `mode=tweet` parameter to your request.\n\n## My results aren't always accurate?\n\nLike any other data-driven system, our API might make mistakes from time to time. Please report errors using [this form](https://docs.google.com/forms/d/1sxmTdHIKD0PK70h_JsUUytTlroGdabHGzTQWp1hfPb0/viewform).\n\n## How do I change how my results are formatted?\n\nBy default, the API returns JSON results. However, you can request results in JSON or XML formats. Please refer to the [Results format](https://text-analysis-api.readme.io/docs/usage#json-or-xml) section for more information.\n\n\n## How can I upgrade to another plan?\nUpgrading to a larger plan is easy. Login to your [Developer Portal](https://developer.aylien.com/login) and navigate to navigate to the plans section and choose which plan you wish to upgrade to. Please note that you can only change plans once you’ve entered your Credit Card details.\n\n## How do I log a support query?\nDrop us an email; [support:::at:::aylien.com](mailto:support@aylien.com)\n\n## Can I call the API directly (i.e. without using one of the SDKs)?\n\nYes! Please refer to [Usage](doc:usage).","excerpt":"","slug":"frequently-asked-questions","type":"basic","title":"Frequently Asked Questions"}

Frequently Asked Questions


##How do I retrieve my API Key and APP ID? Login to your [Developer Portal](https://developer.aylien.com/login) using the credentials you used upon registering to use the API. ## Which languages are supported by the API? Please refer to our [Language Support](doc:language-support) page. ##I've registered for a Free plan, is my account restricted in any way? On a Small plan, you can make up to 1,000 Hits to the API per day. All of our Text Analysis API endpoints are available to Free users. Image Tagging, however is only available to paid users. ##I want to start using the Image Tagging endpoint, how can I enable that feature? You need to upgrade to a paid plan to start making calls to the Image Tagging endpoint. More information on paid plans can be found [here](https://developer.aylien.com/plans). ## How do I check my rate limit? Please refer to the [Rate Limits](/docs/usage#rate-limits) section. ## How do switch to tweet mode in [Sentiment Analysis](doc:sentiment)? You can switch to `tweet` mode in Sentiment by adding a `mode=tweet` parameter to your request. ## My results aren't always accurate? Like any other data-driven system, our API might make mistakes from time to time. Please report errors using [this form](https://docs.google.com/forms/d/1sxmTdHIKD0PK70h_JsUUytTlroGdabHGzTQWp1hfPb0/viewform). ## How do I change how my results are formatted? By default, the API returns JSON results. However, you can request results in JSON or XML formats. Please refer to the [Results format](https://text-analysis-api.readme.io/docs/usage#json-or-xml) section for more information. ## How can I upgrade to another plan? Upgrading to a larger plan is easy. Login to your [Developer Portal](https://developer.aylien.com/login) and navigate to navigate to the plans section and choose which plan you wish to upgrade to. Please note that you can only change plans once you’ve entered your Credit Card details. ## How do I log a support query? Drop us an email; [support@aylien.com](mailto:support@aylien.com) ## Can I call the API directly (i.e. without using one of the SDKs)? Yes! Please refer to [Usage](doc:usage).